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e-Trac CUSTOMER SUPPORT
Document
Format
Description
Service Transfer Questionnaire
MS Word
New account questionnaire REQUIRED FOR ALL NEW ACCOUNTS
HTML
New account questionnaire
Adobe Acrobat
Users Guide
e-Trac Users Guide AVAILABLE SOON
Data Submission
"Tape Specs", the desired format for submission of data to e-Trac
Specification
PowerPoint Demo
MS Powerpoint
ZIP includes the most common screens in MS Powerpoint
e-Trac Reports
Descriptions and samples of all e-Trac System Reports
Implementation
To assist new e-Trac clients in the preparation of their inbound data file and program conversion
TeraTerm Telet Client
ZIP
Windows 95/98/2000 Telnet Client replacement for web access.
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